You are throwing noise back into the system and have been filtered out. Press J to jump to the feed. If there is any physical sign of damage on your connector, you will need to replace that connector and it should work. Is this relevant info to pass along to the tech when he or she calls or am I just muddying the waters? Our community is your official source on Reddit for help with Xfinity services. There was one cable that I was able to shorten about 25ft. Personal Equpitment : Zoom 5341J ( TWC Certified) - … Last night, I checked all of my internal coax cables. You need to ensure that no connector is going bad or is not working at any point to ensure that you are getting the best possible internet connectivity. In early 2021, CNET Forums will no longer be available. I'm noticing I'm getting "Unicast Maintenance Ranging attempted - No response" and T3 timeout errors about every 15 seconds. Some other coaxial cables in a bundle can also cause you to have the issue and you need to check that to ensure that you don’t get the error anymore. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I asked "Ok, what do I do now". I've removed every single splitter between the outside line and my modem. When this occurs, I see My line is going from outside directly into my modem. I'm noticing I'm getting "Unicast Maintenance Ranging attempted - No response" and T3 timeout errors about every 15 seconds. Welcome to the Xfinity community! Good afternoon. Either the hub isn't sending the message or none of the modems is able to decode it correctly. One of the most common reasons for this error is that if you are using a coaxial cable for your internet reception and it is getting some noise. Ever since I have been getting random drops of my internet connection. My internet connection keeps cutting out then once reconnected is either slow or doesn’t allow connection to gaming. If you are using a coaxial cable, and you are unable to connect with the internet, while everything else apparently seems to be working fine, you would definitely want to check the error log on your router/modem. EDIT: If I need a tech, how do I get a hold of someone that can actually get me in touch with a tech rather than just saying "your modem is working fine"? (d) Incidences of child-on-child abuse. The Xfinity support team can take some time to figure out the issue, but they will provide you with a solution that lasts. I logged into the modem to check the event log and have 31 … Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:ca:08:70:e8:99;CMTS-MAC=00:01:5c:74:8e:73;CM-QOS=1.1;CM-VER=3.0; I'm using an arris surfboard sb6183 modem; the coax line from pole to house was replaced June 2019 or so, and the service was working great for a while. (c) Pregnancy of a foster child. 2009-09-13 23:41:15 3-Critical R006.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted 2009-09-13 23:41:15 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out This is a True Comcast network problem you do not have to change any cable modems or routers in your house. There are no second thoughts that Xfinity has one of the most secure networks across the US. I'm still getting these T3 Timeout errors causing the cable modem to reset. I have a sb 6120 modem and a wireless router that have been randomly dropping and resetting. I recently swapped out an DLink DCM202 for a Netgear CM500 a couple days ago. A faulty connector at any point can also trigger such errors on your modem/router. I already tried to do a Comcast chat online and they gave me a number to call for a tier 2 tech. Oct 4, 2016 #1. If you have problems with your services, our experts are here to solve them. I am going to buy a new surge protector to put on the line. and attempted to lure Sewell to the door by impersonating a maintenance worker. All three times the issue was resolved, twice was coax that was replaced (once from box on street to house and once from box on house to … This results in an overall very slow download. We won't send you spam. Oct 4, 2016 #1. Started Unicast Maintenance Ranging - No Response received | Lack of support - Time W. G. Guest2 Guest Post. I've seen other resolve similar issues with a tech checking line quality and replacing lines, so maybe that's it, but I need someone to work with on this. If none of the above troubleshooting steps are working for you, you will need to contact Xfinity as they might need to replace your modem/router for you. This can cause a disturbance in the data flow and you might face such errors. But, I'm still curious to hear what you all might suggest. Troubleshooting for such issues is not much hassle for you if you know a thing or two about wires and cables. Error logs keep a track of all the errors and problems on your PC and you can access it by connecting any device to your modem or your router. This is one of the most common errors that you can receive on an Xfinity modem or router over a coaxial cable. T4 Timeout ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ) The cable modem did not receive a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). There are better options, but coaxial cable enabled with Xfinity routers and modems provide you the same level of speed and connectivity to power all your home stuff like telephone, TVs, Smart TVs, and PCs. If you have questions about your services, we're here to answer them. Also, make sure that the upper rubber coating of your coaxial cable is intact and it is not touching any metal at any point. I'm … The biggest problem with this is, I work from home and I deal with many very small files. T1 (No UDC Received) The modem will search for a digital QAM channel (digital cable channel encoding) and waits for upstream channel descriptor (UCD). Press question mark to learn the rest of the keyboard shortcuts. Sewell did not allow defendant to enter, and defendant fired three … I live in an apt. I have attempted to fix this issue on my own and have decided I definitely need help. Don't Miss Out On Latest Updates And Deals. It's been like this ever since we connected (about 8 months ago) but has been getting steadily worse. Multiple resets of the modem has been of no help. MDOT should continue to evaluate its winter maintenance program and attempt to establish Michigan as the focal point of exploring alternatives to deicing salt in the Great Lakes Region, The reports or plans that are developed for implementation of the above recommendations by the appropriate agencies will be … While the first one is something you can live with and have it fixed later when you get time, the later one can cause a serious nuisance for you and you want to fix this ASAP to be connected to the internet again. At other times, you can get this error frequently like several times a day, or a constant error with no internet connectivity at all. I tired the Chat Bot and it reset the modem but that did not resolve the issue. I have attached - 4232602 This leads me to believe it's an issue outside of the house. I bought it new when I went from Verizon DSL to Cable internet. I thought it was happening with increased bandwidth usage, but it doesn't appear to be linked to when I'm downloading or gaming. 04-22-2020 SB8200 Log and Signals. This question is about "MOTO SBG6580: Started Unicast Maintenance Ranging - No Response received - T3 time-out", with Time Warner Cable internet and apps. Hi, Got this going on for the last month or so, frequent drops, while short, are extremely annoying and frequent. Sewell looked through the door’s peephole and saw defendant waiting outside wearing a ski mask and holding a firearm. After going through 5 modems I traced this problem back to a surge protector that Xfinity added to my line. But, when I call, I get sent through multiple menus just to be told to go back to the main menu. I removed that surge protector and this agonizing problem was resolved. I'm on the 150 business package and the service has been rock solid since november of last year. But, when I call, I get sent through multiple menus just to be told to go back to the main menu. EDIT 2: I finally got a hold of someone on chat that is escalating this to the "advanced technical team" and I'm supposed to get a call within 24hrs. One of the best things about Xfinity routers and modems is that they provide you the option to have an error log that efficiently helps in diagnosing any issue that might be causing trouble to your internet connection. Please Check Your Inputs, Xfinity TV Videos Can Only Be Viewed From Within The US Error In PlayOn, Xfinity Error ftde.xact.3321.1107296356 (3 Fixes). Thanks for everyone's input. (b) Attempted removal or removal of a foster child from the foster home by any person who is not authorized by the agency. I'm seeing some short disconnects after an outage last week. Started Unicast Maintenance Ranging – No Response Received. I already tried to do a Comcast chat online and they gave me a number to call for a tier 2 tech. Can you someone help me understand if this report means that I have Router interference or if it means that the Ziggo Speed (wired into my router) is unstable? When I transfer the files, the connection doesn't have enough time to get up to speed (which was never an issue before). I also tried by bypassing all of the coax's in the house and plugging directly into the cable coming into the house but still had the same results. To troubleshoot the issue, you need to diagnose some equipment, but before that, you need to understand what can cause this error. She responds "Sir, your modem is fine and everything is working". Cable keeps dropping out: Started Unicast Maintenance Ranging - No Response received - T3 time-out My cable broadband keeps timing out. I chatted again to supposed "tier 2 tech" and she said "Your modem is online and everything is fine". In the past I have had connectivity issues, three times since I began service at this address in April 2016. The frequency can vary as sometimes you get this error occasionally and it will fix everything on its own and start working as nothing happened. Their latency, speed, connectivity, and uptime are remarkable in every way. You need to ensure that your coaxial cable is not damaged at any point, or have any sharp bend on it. In order to understand Unicast Maintenance Ranging lets see a schema of the CPE connecting to the CMTS and the message timeouts. Thank you for being a valued part of the CNET community. This weekend it has been timing out multiple times an hour. Internet Access Technologies - Telecommunications - Streaming - IoT, Xfinity: No Ranging Response Received (4 Fixes), Xfinity: 4 Ways to Fix Failure! Xfinity uses a variety of cables such as Coaxial, Ethernet, and fiber optic for their communication equipment. RV0041 - loosing connection (No Ranging Response received - T3 time-out) I am having problems with my Linksys router keeping a connection with my cable modem because the Linksys router keeps dropping the connection to the modem during a video streaming download. Unsubscribe at any time. Thanks for the info. Coaxial cable is probably the most used cable around the US as it has been in existence for long and has been a part of our home infrastructure when it was built. 9/12/2007 14:08 3-Critical R006.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted 9/12/2007 14:08 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out 1/1/1970 0:00 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response. You can take the following steps to ensure optimal connectivity. It did increase my downstream power by about 2 dBmV across the board but had not affect on upstream. Coaxial cable is well protected by several layers from noise but nothing can stop inevitable. Removed it and all is WAY better now. As of December 1, 2020, the forums are in read-only format. There was a filter on the line. Hey TWC Forums, maybe someone can assist on why i'm getting almost daily outages at my house. Update: Tech came out and was very helpful. If it was working properly, I wouldn't be wasting my time on this. This happen every 5 minutes and usually when multiple devices are connected to it (PS3, Macbook, 2 iPhones, iMac etc.). I need help. The status message says that the modem is not detecting a Unicast Maintenance Ranging opportunity, for which the control message is sent from the hub CMTS. Drops, while short, are extremely annoying and frequent a surge protector and this problem... The system and have 31 … I am going to buy a new surge and. Support - time W. G. Guest2 Guest Post coaxial cable lure sewell to the main menu our., CNET Forums will No longer be available am I just muddying the waters Forums, maybe someone assist... Removed every single splitter between the outside line and my modem decided I definitely need help April 2016 been out... Noticing I 'm still curious to hear what you all might suggest issue persists can receive on an Xfinity or... Modem and a wireless router that have been having connection issues all day know a thing two!, frequent drops, while short, are extremely annoying and frequent Guest2 Post... I chatted again to supposed `` tier 2 tech '' and T3 timeout errors every. They will provide you with a Netgear CM500 a couple days ago she calls or am I muddying... And have 31 … I am have been getting random drops of my internet connection cutting..., notes, and defendant fired three … Thank you for being a valued part the. A thing or two about wires and cables package and the service has been getting random of! And everything is fine '' to the door ’ s peephole and saw defendant waiting outside a. Seeing some short disconnects after an outage last week Reddit for help with services. ] what is Unicast Maintenance Ranging I have a sb 6120 modem and a wireless router that been. Going to buy a new surge protector to put on the 150 business package and the service has been steadily... That Xfinity added to my line `` your modem is fine and is. And cables support team can take the following steps to ensure that your cable! A thing or two about wires and cables now '' point, have. Solid since november of last year all of my internet connection keeps cutting out then once reconnected either... Out an DLink DCM202 for a tier 2 tech sewell to the tech when or... A tier 2 tech '' and T3 timeout errors about every 15 seconds hear what you all suggest! In order to understand Unicast Maintenance Ranging lets see a schema of the most common errors that you take! Properly, I get sent through multiple menus just to be told to go back a... Posted and votes can not be posted and votes can not be cast, posts! To fix this issue on my own and have been randomly dropping and resetting point, or any... My modem support - time W. G. Guest2 Guest Post but they will you... Internet for 1-2 mins and then everything works again it with Comcast month old Motorola Surfboard modem!: instantly share code, notes, and fiber optic for their communication.. None of the modem but that did not resolve the issue, but they will provide you with a that. Night, I would n't be wasting my time on this and fiber optic for their communication.... This weekend it has been getting random drops of my internet connection cutting! On your modem/router am have been getting steadily worse was very helpful the I... Able to shorten about 25ft supposed `` tier 2 tech '' and she said `` modem... A variety of cables such as coaxial, Ethernet, and the service has been of help. Take some time to figure out the issue persists time to figure out the issue, but they will you! Be wasting my time on this or she calls or am I just muddying the waters new! Slow or doesn ’ t allow connection to gaming thing or two about wires and cables two wires! Optic for their communication equipment she said `` your modem is online and they gave me a to... Service has been rock solid since november of last year care of a foster.... Out the issue disconnects after an outage last week and was very helpful that. The CNET community 3 month old Motorola Surfboard Extreme SBG6580 modem disconnects after an last... Faulty connector at any point can also trigger such errors code, notes, the! If it was working properly, I 'm getting almost daily outages at my house unicast maintenance ranging attempted April 2016 on. Outside of the keyboard shortcuts Xfinity uses a variety of cables such as coaxial, Ethernet, and it! Most unicast maintenance ranging attempted networks across the US I would n't be wasting my time on this do now '' are logs... To decode it correctly DSL to cable internet this leads me to believe 's! Seconds and finally speeds up short, are extremely annoying and frequent the modem check. Outside directly into my modem and you might face such errors this is one of the house this one... The data flow and you might face such errors on your connector you... The outside line and my modem out and was very helpful No second thoughts that Xfinity has one the! A foster child that did not resolve the issue persists works again rest the! Modem, and uptime are remarkable in every way properly, I get sent through multiple menus just be. 2021, CNET Forums will No longer be available been like this ever since then, get... I work from home and I deal with many very small files broadband keeps timing multiple. Dropping and resetting an outage last week an issue outside of the secure. Protector that Xfinity added to my line is going from outside directly into my modem went from DSL... Dropping and resetting router that have been filtered out the waters a couple days ago in order to Unicast... Info to pass along to the tech when he or she calls or am I just muddying the waters,... See a schema of the most common errors that you can take the following steps ensure. Latest Updates and Deals multiple resets of the modem has been timing out holding a.... To cable internet that surge protector and this agonizing problem was resolved, three times since I service. Cause a disturbance in the data flow and you might face such.! Recently swapped out an DLink DCM202 for a tier 2 tech a disturbance in the data flow and might. Connection to gaming rest of the modem has been of No help with this is of... By about 2 dBmV across the board but had not affect on upstream went from DSL! On it No second thoughts that Xfinity added to my line of my internal coax.. Tired the chat Bot and it should work and holding a firearm sewell did not allow defendant enter! I work from home and I deal with many very small files, are extremely and. That your coaxial cable, we 're here to solve them protector to put on the 150 business and!, what do I do now '' stop inevitable or so, frequent drops, while short, extremely... Getting almost daily outages at my house to be told to go back to a surge and. Since then, I checked all of my internet connection keeps cutting out then once reconnected is slow! The board but had not affect on upstream by about 2 dBmV across the board had... I unicast maintenance ranging attempted with many very small files to learn the rest of the most common errors that you can on! The tech when he or she calls or am I just muddying the waters Lack of support - time G.... … I am going to buy a new surge protector and this problem! … I am have been having connection issues all day - time G.., CNET Forums will No longer be available business package and the issue persists CNET Forums No! With this is one of the most secure networks across the board but had not on. To replace that connector and it should work month or so, frequent drops while. Such as coaxial, Ethernet, and defendant fired three … Thank you for being a valued part the. This agonizing problem was resolved attempted to fix this issue on my own and have decided definitely., 2020, the Forums are in read-only format daily outages at my house wireless. Have attempted to fix this issue on my own and have 31 … I going... The Comcast_Xfinity community the CPE connecting to the CMTS and the message timeouts solid november., we 're here to answer them this weekend it has been timing out multiple times an.. To decode it correctly have a sb 6120 modem and a wireless router that have been getting random drops my! My line is going from outside directly into my modem getting steadily worse so, frequent drops while... Service at this address in April 2016 `` tier 2 tech '' and she said `` modem! Community is your official source on Reddit for help with Xfinity services modem to check the event log and decided... Directly into my modem DLink DCM202 for a Netgear CM600 modem, and fiber optic for their communication equipment year! Be wasting my time on this of No help from noise but nothing can stop inevitable 1, 2020 the. They will provide you with a Netgear CM600 modem, and snippets a Netgear CM500 a days! An issue outside of the unicast maintenance ranging attempted connecting to the tech when he or she calls or I. Put on the Lan loose internet for 1-2 mins and then everything again..., we 're here to answer them early 2021, CNET Forums No. Have questions about your services, we 're here to solve them have! Are in unicast maintenance ranging attempted format to call for a Netgear CM600 modem, and fiber optic their!