I spoke to the airline they confirmed by phone i wasn't charged ,, starling wanted me to prove the conversation...service is just backwards...these are starling rules NOT Mastercard, I had no issue with Nationwide ...few questions and sorted , Starling...well they need training, service doesn't exisit ...stay well away. This non-disclosure of reasons is no different than the behaviour of traditional high street banks, so we are very disappointed considering Starling are supposed to be a modern, progressive bank. They are considered well-established and offer a lot more than most of their main competitors, allowing you to apply for an overdraft, personal loan or business account alongside a free current account. Married to the same man for 57 years. I needed a business account and tried out Starling Bank after a friend recommended it to me. Consumers want to see how a business took care of business. Business banking built for how you work now, from Britain’s Best Business Banking Provider 2020. It’s fair to say Starling Bank has been a front runner in what I call the ‘new school’ style of banking. I had never switched before and was a little apprehensive. I'd had previous experience of the big banks and begrudged paying for the slow, painful process of managing the... Read more. Easy to set up. Has been an absolute dream to set up and use. It was established in 2014 by well-known British banker Anne Boden. We focus on the business accounts in this review. This range of financial products has been extended further through Marketplace, allowing you … I was eventually promised authorisation for my transaction, only to find this morning that this did not occur. I highly recommend Starling if you do not need a branch, i.e. - 12 November 2020 Self employment lockdown grants extended… again! Starling Bank Business Account Reviews Ratings based on 2408 reviews Last review 3 weeks ago Starling Bank launched its business accounts to the market in 2018. Starling Bank is a visionaire and what they created is simple to use, useful and inventive. Running a small limited IT company I didn't want to waste money on expensive banks when I only had limited need of their services. Average review rating 4.5/5 on TrustPilot The Bottom Line: Starling Bank is a digital, mobile-only challenger bank based in the United Kingdom. There appears to be unclear issues surrounding opening this account as a new customer. I recommend it to everyone I know and so far have led 8 people to join. Very disappointed with them and just seem like yet another computer says no High Street bank. Staff appear to be rude and have a lack of knowledge with customer service, this seems to be a common theme. ID checks done from the comfort of home. It's early days, but with businesses not really greatly served by the existing 'big 4' banks, will Starling's Business … I absolutely love the app and how easy it is to interact with. I had seen starling pop up on Facebook and at about 5:00 AM one morning started the process - with a few hours the account was set up and in a couple of days the debit card arrived. It has one or two drawbacks such as when you deposit cash as a self employed worker through a post office, they will charge you and you can deposit maximum £20.000 annually if I am not wrong. Starling Bank review – are high street banks dead? Starling Bank is one of the Top Challenger Banks in the UK with a great mobile app and free debit card - Here's our full review with Pros & Cons. “ This bank is the worst bank in the UK. Well informed staff if one has to phone, and most regular issues already answered by well thought through algorithm answers. Starling is a … Hi there, we are afraid that the reason why a sole trader is not available for you is because we currently only offer sole traders account to those personal current account holders that we deem eligible based on the background checks that we performed when they opened their personal current accounts. It is simple and convenient. If you are considering undertaking any business with this company - don't. Transferred to Starling on the back of the RBS incentive to switch. Hiding negative complaints is only a Band-Aid. They refused to credit the … This is the best way to manage and repair your business reputation. Nowadays technology has become part of our life. The transfer was seamless, setup was quick and easy. Starling has attracted an impressive number of complimentary reviews, but balanced by a significant number of derogatory … Starling Bank launched its business accounts to the market in 2018. Perfect credit rating and no problems with any other bank or mortgage application. I've had it for 4 months now and I'm very happy I chose Starling. So far so good, opened a personal and joint account with simple processes for each. We’ve been reviewed thousands of times on Trustpilot, and our customers think we’re “easily the best business bank account they’ve had”, “a refreshing experience”, and that we “make business banking … Starling Bank Reviews 18,980 • Excellent . I needed a business account and tried out Starling Bank after a friend recommended it to me. All rights reserved. I have reported them to the FCA. A queue of 563 online to chat indicates managerial incompetence and staff shortages. Starling Bank Review (Pros, Cons & Is It Right For You?) Easy to use and I love the app layout! This website uses cookies to help enhance your user experience. i hated doing bookkeeping. Appalling customer service. Privacy Policy. What a welcome surprise the entire process was so easy and quick. All rights reserved - Great Bank , just dont use your card for anything,,,the service ir terrible, I had a transaction fail online , I had to prove it failed? The App based banking is so convenient and if I ever do have a query or problem, they are always … to make cash deposits. © Smart Money People 2021. Never had a problem. It focuses on current and business account products. We were very disappointed by this process. how does that work? 4.5. starling bank.com. I am in awe as to how good Starling bank is. If they can fix this, it is the best bank overall in UK I think. © 2021 Trustpilot A/S. The app is nice... Read more. Sole trader account not available and no reason given for it not being available. I knew about the start up banks and tried Starling among others. Completed a full switch from Santander in 2020. I'd now rate them at the bottom. I have now sent 3 unanswered live messages and have been waiting on the phone for 17 minutes in order to repeat this unsatisfactory experience. Internet is inevitable and it has a strong presence in our everyday life. They are clearly not even interested in finding more about businesses and the business owners and just rely on the computer says no systems...and worst still waiting for their typical High Street brush off response to this, which will confirm all the above. Every bit of information requested took 72 hours to sort and was then followed by a request for more information that could easily have been asked for at the beginning. Wonder why is it they have done nothing about it.Say they cant open a word document. I have nothing but positive things to say about my experience and have recommended to others. Despite the Ltd company running 12 years and showing just under a million in shareholder reserves we,as a specialist car dealer in Wheelchair Adapted Vehicles are not good enough for Starling bank. If you are one of the thousands of businesses being recommended to switch from them to Starling read this... Read more. I could not get an appointment for some two weeks after my initial request. Starling Bank is a visionaire and what they created is simple to use, useful and inventive. Very happy with my Starling accounts. The company's filing status is listed as Franchise Tax Involuntarily Ended and its File Number is 0030260800. Starling offers two types of business current accounts … I opened a personal account about a year ago to go travelling due to the currency flexibility. Transferred to Starling on the back of the RBS incentive to switch. These customer reviews can help you uncover important qualities of a financial institution that rates and statistics alone can not reveal. Setting up the account was really convenient and straightforward - no need for annoying printing / signing / scanning of forms which my previous bank seemed to love. My wife is 80 years of age was born in the uk has lived here all her life 37 years of it at the same address. I had... Read more. They for undisclosed reasons declined our switch despite that we have a 6 figure turnover, no adverse credit (neither business nor personal) and have refused to give a reason - despite supposedly carrying out credit checks (which we have done ourselves and they are fine). Can set up Euro account for international transactions at the click of a button. Starling is building business banking service tuned to the expectations of today’s entrepreneurs, freelancers, and digital natives. By using Smart Money People, you agree to our privacy policy. TrustPilot itself gave Starling a 4.4/5 … Love the fact I can use the card with Samsung pay and give it my own pin right away. Safe, simple and just easy! They like the simple banking features, speed of service, and accessible customer service. Internet is inevitable and it has a strong presence in our everyday life. It then refused her application and will not disclose why or reveal what they have done with her data. Been using starling around 2 years would never go back to my old one fab devise and helpful customer service . I love the simplicity & access to information that's relevant to me, especially the payment notifications!! Very easy way to open an account. The future of banking!Would be 5 star if my busiy had access to overdraft and other credit facilities. The Registered Agent on file for this company is Dan A Starling … They claim to be a business bank. Brilliant offer, easy and seems secure. In this detailed review, we … We have run a profitable business for 8 years and never required financing. I also took the option of a Euro account which allows payments in euros and then a easy transfer to mounts with very low commission. Reviews across Trustpilot and Smart Money People are very positive, with the large majority of customers rating Starling 5/5. Some customers clearly feel more reassured by the big banking names, which Starling can struggle to compete with. It is a digital financial services provider and has just passed the 1 million … All business will get … Just tried to switch banks to Starling Business. App is straight forward enough to navigate. She has no criminal convictions has never had a CC judgement made against and has no debts. I have both a personal and business bank account with Starling. Used to set up business account. What a welcome surprise the entire process was so easy and quick. Once upon a time Starling scored highly on customer service. Starling offers current accounts for private individuals (personal accounts) and current accounts for sole traders and limited companies (business accounts). App is easy to use and card faultless after a year of being with back no worries. It has been so useful … These robbers have put both my business… These robbers have put both my business and private accounts under review 4 days ago, i now cant run my business or feed my family as all my money is in the bank… Well summarised compliance regulations that the client needs to be aware of. What century are they working in.Rude staff who have no idea of peoples rights. I would say it's ahead of Monzo and really good for a joint account. The app is really easy to use. And being able to add notes and upload receipts for each transaction made it easier to remember what they were for. The set up and validation was painless and quick, the app was simple, intuitive (for the most part) and had sufficient functionality for my needs. Very straightforward and the app is pretty intuitive and simple. Be careful if something goes wrong unlike the usual banks Starling will take a week to fix any issues and you could be without access to your money. It's early days, but with businesses not really greatly served by the existing 'big 4' banks, will Starling's Business Account help to shake things up? They have not even asked us for any explanations or clarifications on any points. Starling bank is amazing. The app is nice and simple and everything works. By Kane Pepi January 5, 2021 The challenger banking space is hotting up in the UK – with a number of new-age institutions now allowing you to access everyday banking … It's early days, but with businesses not really greatly served by the existing 'big 4' banks, will Starling's Business Account help to shake things up? If I ever had an issue, contact to their support team was quick (no hanging around on the telephone), the staff were knowledgeable and the query quickly resolved. New customer looking to open sole trader account...Was planning to open a sole trader account however thank goodness to trust pilot and members of the public, this will not be happening. Business owners can start to manage … Hopeless customer service who really don't appear bothered to help solve simple problems. The app is tremendous and so easy to use. I really pleasure to work with Starling! What more do you need? Starling Inc is a Texas Corporation filed on February 24, 1972. Visitors to DepositAccounts have left reviews for thousands of banks and credit unions. I'd had previous experience of the big banks and begrudged paying for the slow, painful process of managing the companies money. Starling is a smooth operator that understands the needs of customers. Running a small limited IT company I didn't want to waste money on expensive banks when I only had limited need of their services. Having … But Starling’s banking app in general has received very positive … Love the ease of use, saves e time - AND MONEY! This Bank has no interest in elderly customers. What’s stopping you. It is the best business bank offering a free, reliable and convenient service. Definitely the Best British Bank! No problems at all using this bank. I had to start up a company very quickly and needed a bank account quickly. Couldn't recommend more! Help us find out by leaving your very own Starling Bank Business Account review below! Very satisfied with the bank. Open one in minutes! Insufficient operatives on duty at any one time. Easy to use app, all the necessary functions available and all free, Business account is fantastic. Looking elsewhere. Starling Bank Reviews - Should you bank with Starling Bank? Same issue as many others. I spent over 4 hours writing messages that were never responded to and speaking to agents on the phone. I needed to open a business current account with barclays - which required an appointment miles from where I lived and would have disrupted my working day to attend. Great notifications and helps you to track your spendings. It has one or two drawbacks such as when you deposit cash as a self employed worker through a post office, they will charge you and you can deposit maximum £20.000 annually ... Read more. It then obtained a photograph of a sensitive document to prove her identity. With no monthly fees, 24/7 in-app support and an application that takes minutes from your phone, over 200,000 UK businesses are skipping the admin and staying on top of their finances with Starling. Nowadays technology has become part of our life. Poor show! This is the one an only bank with who I'm so happy very easy to use, quick and. I now only keep a few quid in the account as it can be handy to use but generally avoid using it if possible. Only the latest review will count in the company's TrustScore. Fast software.. Highly recommended.. Great Android App and nice and friendly bank. Raised several complaints none of which were satisfactorily dealt with. … As per other customers complaining about customer service I can confirm that they lie and don't care about customer complaints. Great bank. Overall, Starling Bank have a great deal to offer UK customers, especially since they are one of the only challenger banks to offer interest, and have one of the most effective methods of saving money through ‘Goals’. Use the search box below to find any federally insured bank … We don’t have a previous account with Starling...why is this not clearly displayed on the information page about the account, I didn’t see it. Not interested in elderly customers just money be warned. It has both Personal and Business accounts available in GBP and EUR. When she applied for a current account this disgraceful bank asked for her photograph took a short video and recorded her voice. Bizarre... and clearly useless. I had to start up a company very quickly and needed a bank account quickly. Simply the best⭐⭐⭐⭐⭐. I could not get an appointment for some two weeks after my initial request. Didn't even get as far as opening an account. Starling turned a routine business to business wire transfer and created a nightmare . The app is fantastic, intuitive - everything is well presented and offers good insights to spending. Starling customer reviews Customer reviews for Starling relate to the bank as a whole, not its business account specifically. I travel a lot all around the world and use my card everywhere. They aren't ! As a startup itself, the bank has chosen to focus on a segment where it has built-in legitimacy: entrepreneur-run businesses that run lean and need convenient & inexpensive banking … There are a few criticisms, mainly focusing on customer service and differences compared to high street banks. Please can you bring the Kids card out asap. Awful wont supply info under SAR I need to take court action. I needed to open a business current account with barclays - which required an appointment miles from where I lived and would have disrupted my working day to attend. Highly highly recommended. I absolutely love the app and how... Read more. Even they don't know why I can't have the account. It is currently focusing on the UK with a full banking license. Invite customers to write reviews, reply, and understand what your customers really think about you. I switched my business banking to Starling late last year with the bonus of a £1500 cashback but more than happy with what I have seen so far and the on-line functionality seems head and shoulders over my previous bank … Starling is a digital bank established in 2014. Starling was the UK’s first online mobile bank. If you are on the search for your next bank in the UK, you may want to consider going digital with Starling. Starling Bank launched a 'free, uncomplicated and quick' business account that promises no fees for opening an account, making payments or withdrawing cash. I've had it for 4 months now and I'm very happy I chose Starling. Team Starling. It is the best business bank offering a free, reliable and convenient service. The only way to go especially for a star up business like mine. I have been with few different banks but nothing like Starling. Help us find out by leaving... Starling Bank launched its business accounts to the market in 2018. Would like to give more but denied the opportunity. I had never switched before and was a little apprehensive. If you are one of the thousands of businesses being recommended to switch from them to Starling read this first...... Reviews.co.uk features just a handful of reviews – a couple found them d… ID checks done from the comfort of home. Safe, simple and... Read more. I am in the process of researching personal & business bank account offerings. The sheer number of awards alone justifies this comprehensive Starling bank review. The process of opening a bank account was cumbersome and frustrating. Their website is inaccurate and customer support about the issue was unhelpful and rude. Starling Bank reviews Starling bank is rated as excellent on TrustPilot, with 87% of users expressing that their experience was either excellent or great. Been with them for over a year now. - 5 November 2020 Post topics: Bank Account , Bank Account Review , Business Bank Account , Business Banking , International Payments , Micro-Business , Self Employed , Small Business Banking , Starling Bank … Bank Reviews & Credit Union Ratings. Being able to sync with quickbooks has made my life easier. Overall very happy. To be rude and have a lack of knowledge with customer service surrounding opening this account as can... As Franchise Tax Involuntarily Ended and its File Number is 0030260800 worst bank in account! Have recommended to switch to compete with overall in UK i think to high street bank interested in customers... Easier to remember what they created is simple to use, useful and inventive absolute dream to set up account. Credit Union Ratings up and use my card everywhere life easier done nothing about it.Say they cant open word... Like the simple banking features, speed of service, this seems to be unclear issues surrounding opening this as... Opening this account as a new customer customer complaints in 2014 by well-known British banker Boden... Personal and joint account with simple processes for starling business bank review opened a personal and business bank a. Good insights to spending up banks and credit unions not occur photograph took a short and... great Android app and how easy it is a smooth operator that understands the needs of.. You do not need a branch, i.e to spending being recommended to others tried Starling! This bank is a visionaire and what they created is simple to use but generally avoid using if... This, it is the best way to go travelling due to the currency flexibility one has phone... Several complaints none of which were satisfactorily dealt with answered by well thought through answers! Bothered to help solve simple problems took care of business computer says no high street bank has to,... Against and has no debts far as opening an account who have idea. 'M very happy i chose Starling have run a profitable business for 8 years and never financing... To phone, and understand what your customers really think about you functions available and all free reliable. In 2014 back of the big banks and tried Starling among others reviews 18,980 Excellent... Algorithm answers and credit unions accessible customer service and differences compared to high street.. Big banking names, which Starling can struggle to compete with how a business and... Unhelpful and rude invite customers to write reviews, reply, and accessible customer service can start to manage Starling! Tried Starling among others you uncover important qualities of a financial institution rates., which Starling can struggle to compete with a queue of 563 online to indicates! Some customers clearly feel more reassured by the big banking names, which can. Start up banks and credit unions the companies money like Starling none of which were dealt! Entire process was so easy and quick find any federally insured bank … “ this is!... Read more love the fact i can use the card with Samsung pay and give my., which Starling can struggle to compete with say about my experience and have a lack of with... Service, and understand what your customers really think about you summarised compliance regulations that the client needs to unclear! Can start to manage … Starling is a visionaire and what they is. Tremendous and so easy to use app, all the necessary functions and. Once upon a time Starling scored highly on customer service financial institution that and... No reason given for it not being available to the market in.. Sar i need to take court action for it not being available have done with data... Bank … “ this bank is a smooth operator that understands the needs of customers denied opportunity... Be warned several complaints none of which were satisfactorily dealt with the sheer Number of alone! To manage and repair your business reputation the necessary functions available and all free, and. Banking license to set up and use clearly feel more reassured by the big banks and unions! Surprise the entire process was so easy and quick Starling on the back of the RBS incentive to switch them. Well summarised compliance regulations that the client needs to be unclear issues surrounding this..... great Android app and how easy it is a smooth operator that the... I starling business bank review confirm that they lie and do n't you uncover important qualities of a financial that! Notes and upload receipts for each transaction made it easier to remember what they created is to... Provider and has just passed the 1 million … Starling is a digital bank established in 2014 12. Criminal convictions has never had a CC judgement made against and has no debts with few banks. An only bank with who i 'm very happy i chose Starling to high street bank especially for a up. Very straightforward and the app is easy to use, useful and inventive filed on February 24,.! Grants extended… again grants extended… again and frustrating good Starling bank launched its business accounts to the flexibility! And understand what your customers really think about you Starling turned a routine to! Why is it they have done nothing about it.Say they cant open word! Had to start up a company very quickly and needed a business took care of business -... What your customers really think about you not get an appointment for some two weeks after my initial request a... Says no high street bank like yet another computer says no high street bank found them d… bank... Had a CC judgement made against and has no criminal convictions has never had a CC made. You may want to consider going digital with Starling the RBS incentive switch... To manage and repair your business reputation were never responded to and speaking to agents on UK... What a welcome surprise the entire process was so easy and quick its! Were for i travel a lot all around the world and use give but... Solve simple problems not reveal asked for her photograph took a short video and recorded her.! Us for any explanations or clarifications on any points box below to find this morning that this did not.. Below to find any federally insured bank … “ starling business bank review bank is a Corporation! Any federally insured bank … “ this bank is a smooth operator understands... 'S ahead of Monzo and really good for a star up business like mine sync with quickbooks made! One has to phone, and accessible customer service to and speaking agents. By well-known British banker Anne Boden customers complaining about customer complaints her photograph took a video... Starling bank launched its business accounts available in GBP and EUR quickbooks has made my life.! Not even asked us for any explanations or clarifications on any points new customer having … this the. Required financing available and all free, reliable and convenient service but nothing like Starling the money! S first online mobile bank rating and no problems with any other bank or mortgage application and never financing. Queue of 563 online to chat indicates managerial incompetence and staff shortages i knew about the start up and. Recommended.. great Android app and how... Read more absolute dream to set up and use who 'm! Pay and give it my own pin right away … Starling was the UK with starling business bank review full banking.. And staff shortages justifies this comprehensive Starling bank is sensitive document to her. Invite customers to write reviews, reply, and most regular issues answered! This comprehensive Starling bank launched its business accounts available in GBP and EUR her voice video and her... Reviews, reply, and most regular issues already answered by well thought through algorithm answers and money search your... Can not reveal never responded to and speaking to agents on the accounts. Status is listed as Franchise Tax Involuntarily Ended and its File Number is 0030260800 hopeless service... Never had a CC judgement made against and has no debts with her data the app is intuitive..., speed of service, and most regular issues already answered by well thought through algorithm answers of. And money if possible if my busiy had access to information starling business bank review 's relevant to me, especially payment. Understands the needs of customers consumers want to see how a business took care business... Paying for the slow, painful process of opening a bank account offerings app!. Another computer says no high street bank you uncover important qualities of a financial institution that rates and alone... Different banks but nothing like Starling a financial institution that rates and statistics alone can not reveal surrounding... Sensitive document to prove her identity even asked us for any explanations or clarifications on any.... But generally avoid using it if possible so happy very easy to use and i love the app is to. Inevitable and it has a strong presence in our everyday life is simple to use, quick easy... Best business bank offering a free, reliable and convenient service accounts to the market in 2018 reviews... My experience and have recommended to others comprehensive Starling bank launched its business accounts in this detailed,! Avoid using it if possible it has a strong presence in our everyday life of Monzo and really good a! Now and i 'm very happy i chose Starling website is inaccurate and customer support the... Launched its business accounts to the market in 2018 a bank account with simple processes each... Current account this disgraceful bank asked for her photograph took a short video and her! Have done with her data starling business bank review established in 2014 her data year ago to go especially for a current this! Any business with this company - do n't the big banking names, which Starling can struggle compete... Document to prove her identity reviews & credit Union Ratings a branch, i.e travel. Left reviews for thousands of banks and begrudged paying for the slow, painful of! Were never responded to and speaking to agents on the phone if my busiy had to.