In the evening, the restaurant comes alive with several "theatre kitchens" where you can see your food cooked right in front of you. They made the entire experience extremely smooth and efficient. The staff were really nice and polite, Paul R. Business - 17/01/2021 Confirmed reviews ALL. I will make sure to share your comments with our entire front of house team. It is always a pleasure to receive positive feedback. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear J C., Thank you for taking the time to review our hotel following your recent stay with us. Central London is also just 21 minutes by train from Terminal 5 Rail Station, which is a 5-minute walk away. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. It is always a pleasure to receive positive feedback. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. Guests can also head to Vivre for fresh live cooking. Open from 7am until 6pm. I decided to stay at the hotel for convenience and glad that I did. I will make sure to share your comments with our entire front of house team. Marja-liisa T. Solo - 18/01/2021 Confirmed reviews ALL. Great location and service. Val H. Families - 17/01/2021 Confirmed reviews ALL, Tom C. Business - 17/01/2021 Confirmed reviews ALL. Keith R. Business - 19/01/2021 Confirmed reviews ALL. Sofitel Legend has been voted one of the Best Hotel Luxury Brands in the world by Travel + Leisure readers in the coveted T&L World`s Best Awards 2019 edition. I am sorry to learn that there were aspects of your stay which detracted from your overall enjoyment and you found your time here was disappointing. I was also upgraded free of charge to a larger room which was greatly appreciated. However I am sorry to learn that you did not find the mattress comfortable in your room and will escalate this to our housekeeping management team to follow up internally. Book Sofitel London Heathrow, Hounslow on Tripadvisor: See 15,184 traveler reviews, 2,641 candid photos, and great deals for Sofitel London Heathrow, ranked #4 of 33 hotels in Hounslow and rated 4.5 of 5 at Tripadvisor. Hotel location is fantastic. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Room service was lovley. Please provide English decaf tea in the rooms, clarify whether or not the water in the fridge is free, and lastly improve the traditional English breakfast (it was inedible! A very modest gesture of points was offered as an apology. On Saturdays the restaurant opens only in the evening, and it is closed on Sundays. Olawale Solo - 18/01/2021 Confirmed reviews ALL, Ms Solo - 18/01/2021 Confirmed reviews ALL. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Anne C., Thank you for taking the time to review our hotel following your recent stay with us. The former specialises in French cuisine, while the latter serves fantastic breakfasts. We had lots of luggage and despite asking for assistance at check-out this failed to materialise so we had to lug 7 suitcases ourselves. Additional tests can be added to the package for other guests at £60 per person. Whichever you choose, this is where your holiday begins. La Bar Parisienne has a huge wine and champagne collection - the average glass of wine costs £14. Sofitel London Heathrow, connected to Terminal 5 at Heathrow, is an upscale, trendy 4-star hotel with a convenient location for business meetings and conferences. It is a shame that all hotel amenities were closed due to the pandemic but completely understandably. The hotel also offers a hair salon, a state-of-the-art health spa and gym, and 45 meeting rooms - ideal for both business and leisure. I will make sure to share your comments with our entire front of house team. Insufficient staff who were all working as hard as possible. I do hope this isolated incident has not deterred you from staying with us in future as I can assure you that what you experienced is far from the norm. Would have no hesitation staying here again! I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. Dear jamesfD325PO, Thank you for taking the time to share your comments with the Trip Advisor community. Whilst the upgrade was welcome, the room aircon failed in the middle of the night which made sleeping difficult. As a return guest of ours it is disappointing to learn that your arrival experience has let you down on a number of occasions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It is always a pleasure to receive positive feedback. *CLOSED TILL FURTHER NOTICE* Striking Icelandic décor and a fireplace enhance the vibrant mood of this popular bar and lounge in London Heathrow. Ideal for an informal meeting or quiet break from Heathrow. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Paul R., Thank you for taking the time to review our hotel following your recent stay with us. Everything about this stay was excellent except for the mattress (which was very uncomfortable). jamesfD325PO 21/01/2021 TripAdvisor review. Dinner is from 6.00pm until 10.00pm. Both bars serve a variety of drinks too, perfect for those pre-flight jitters. Optic fiber technology provides the highest possible speed of Internet connection. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. Send us your feedback. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. Dina S. Solo - 16/01/2021 Confirmed reviews ALL, It was a good experience. Everybody worked extremely hard to ensure I was safe, and everything was geared to dealing with the virus, with special attention to make sure guests were fed and watered. Sofitel London Heathrow offers 605 forms of accommodation with laptop-compatible safes and complimentary bottles of water. We mentioned our issues to the manager on duty who said we could have moved rooms in the middle of the night which is far from ideal. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Olawale B., Thank you for the great review of our hotel! You room will be waiting for you if you choose this option. A T. Couples - 19/01/2021 Confirmed reviews ALL. Menu (including prices) for Vivre - Sofitel London Heathrow may have changed since the last time the website was updated. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. I will share your comments with our team. Arrive at Sofitel London Heathrow, an award-winning hotel that combines luxurious comfort with a convenient location at the world's busiest airport. Staff were very friendly & helpful. It is always a pleasure to receive positive feedback. Jhleamy Solo - 17/01/2021 Confirmed reviews ALL, I had to have a Covid test done before leaving the UK so booked the test the day before my flight. I was travelling alone & my connecting flight was the next day. Thomas F. Couples - 16/01/2021 Confirmed reviews ALL. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I will make sure to share your comments with our entire front of house team. From AU$183 per night on Tripadvisor: Sofitel London Heathrow, Hounslow. I am very pleased we could offer you an comfortable and safe stay during this uncertain time of Covid19. We generally receive wonderful compliments on our Sofitel 'MyBed' so it is disappointing to read that you felt the opposite. Peter D. Couples - 19/01/2021 Confirmed reviews ALL. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The Sofitel Heathrow Terminal 5, a member of the Arora Group, has launched a Test & Rest package. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. All guests who book directly with us should receive an automatic email invitation for the online check in . Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Marja_Liisa T., Thank you for taking the time to review our hotel following your recent stay with us. It is always a pleasure to receive positive feedback. Whether located in the heart of a bustling city like Paris, London, New York or Sydney, or nestled away in the quieter landscapes of Morocco, Egypt, French Polynesia or Thailand, every Sofitel address is a call to indulge in—and celebrate—the pleasures of life. A pillow menu is available. Thank you for your feedback I will share your observation with relevant managers to improve service offering. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Thomas F., Thank you for taking the time to review our hotel following your recent stay with us. Please contact me directly for your future stay and I will do my best to oversee your reservation. Room was very excellent just a shame that all the amenities were closed due to Covid. I will share your comments with our team. One of our top picks in Hillingdon. Step into the fabulous hotel where personalised service is … Jenny Solo - 16/01/2021 Confirmed reviews ALL. I am also glad to read that you were satisfied by the quality of your bedroom, I appreciate your feedback in regards of the signage at the Heathrow Airport but due to the Heathrow rules we have restricted numbers of signage that we are allowed to provide .. Sofitel London Heathrow: Amazing, excellent breakfast buffet - See 15 209 traveller reviews, 2,514 candid photos, and great deals for Sofitel London Heathrow at … ), Aisha Families - 17/01/2021 Confirmed reviews ALL, It was really comfortable and clean. La Belle Epoque - Sofitel London Heathrow Menu. From 8.00am on weekends. Please enter your feedback in the area below (no more than 750 characters) and then click Submit. Aquí encontrará también una peluquería, un spa de última generación, un gimnasio y un aparcamiento. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Restaurants near Sofitel London Heathrow, Hounslow on Tripadvisor: Find traveller reviews and candid photos of dining near Sofitel London Heathrow in Hounslow, United Kingdom. Thank you again for sharing your experience, and we hope we will have another chance to welcome you in Sofitel London Heathrow. I am sorry to read about your experience , I will share your comment with relevant manager to improve service offering. With direct access to Terminal 5 at Heathrow, the Sofitel London Heathrow Airport hotel is ideally located for guests looking for a convenient trip. I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. Ideal Heathrow accommodation for families with adjoining rooms available. We are glad that you enjoyed your stay and hope to see you again very soon. With 45 unique meeting spaces, the hotel can accommodate up to 1300 attendees. Sofitel London Heathrow is an award-winning Heathrow airport hotel, guests will find that it combines convenient location and luxurious comfort in the world’s busiest airport. Efficient and easy check in with clear instructions on how to order in food. For your future stay I would like to offer your a complementary upgrade to one of our luxury rooms when booking one of our classic rooms. The Sofitel Heathrow has direct access to Terminal 5 via a covered walkway.It has a modern health spa, a 24-hour gym, 2 bars and 2 restaurants. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. Customer review rating 4.5/5 44,140 reviews, I can take advantage of the Members' rate, French luxury and local cuisine in the world's most exciting city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope to see you again very soon . Easy to find, most pleasant welcome on arrival, room perfect, room service excellent! We advertised test pick up at 8pm in the evening as this time is always the same. Mrs J. C. Solo - 18/01/2021 Confirmed reviews ALL. It takes around 6 minutes from leaving the terminal to arriving at reception and is a very straightforward route. I will make sure to share your comments with our entire front of house team. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Aisha L., Thank you for taking the time to review our hotel following your recent stay with us. Great stay, clean and felt very safe and well looked after despite covid restrictions. LCD televisions come with … Sofitel Heathrow T5 King Size Room. Breakfast is dizzyingly-varied buffet of breads, pastries, fruits, yoghurts, cereals, preserves, juices and cooked breakfast items. The bed was very comfy and the room clean and fresh. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Dennis C E., Thank you for taking the time to review our hotel following your recent stay with us. The hotel's two fine restaurants and trendy cafe would be worth a visit by themselves, let alone when you're already staying upstairs! El Sofitel London Heathrow ofrece un total de 605 habitaciones para no fumadores, incluyendo 27 su ites, 45 salas de reuniones, dos restaurantes, dos bares y un salón de té, así como una gran variedad de opciones para comidas privadas. This is not the standard we aim to provide here and I have shared this with our housekeeping management team to follow up with internally. Extra bonus was early checkin and late checkout so you can really spend time here relaxing, not just a night. Beautiful hotel with great airport access although i did find finding the hotel from the terminal a little difficult to start with. Refrigerators and coffee/tea makers are provided. Vivre: BREAKFAST AT VIVRE RESTAURANT, SOFITEL HOTEL HEATHROW - See 709 traveler reviews, 153 candid photos, and great deals for Hounslow, UK, at Tripadvisor. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. Vivre is the hotel’s main restaurant and your breakfast venue. Choose La Belle Epoque for fine French cuisine. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. *CLOSED UNTIL FURTHER NOTICE* Le Bar Parisien invites you to experience French opulence, the glamour and the pleasure. I am very pleased we could offer you an comfortable and safe stay during this uncertain time of Covid19. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. The food was delicious!!! I would like to thank you for your kind feedback and we look forward to welcoming you back for another stay very soon. Anne Solo - 18/01/2021 Confirmed reviews ALL. Extremely slow check in - as usual. I suggest the following for future stays. With attentive waiting staff and exquisite decor, this is a far cry from a traditional hotel restaurant. This also meant we had to get new COVID tests done. Stayed one nice, found the whole experience extremely satisfying. With 45 unique meeting spaces, the hotel can accommodate up to 1300 attendees. The restaurant opens for lunch from 12.00pm until 2.30pm and for the evening meal from 6.00pm until 10pm. There is also a "Tea Master" on site who will guide you through a tea menu and present you with a perfectly brewed cup of your favourite tea blend. I will make sure to share your comments with our entire front of house team. The Sofitel is connected to T5 by a walkway and is well signposted. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear J L., Thank you for taking the time to review our hotel following your recent stay with us. Please make the details about timings clearer to the telephone booking staff and on the website. This is fine dining so there are no prices on the menu and the restaurant is open Monday - Saturday from 6pm - 10pm. This restaurant is open between 6pm - 10pm. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. EARLY CHECK IN FROM 9AM (Paying) Arriving on an early flight? I will make sure to share your comments with our entire front of house team. The lockdown meant there was not any opportunity to enjoy the facilities. So much nearer and top quality service and accommodation. Available on all hotel packages except those marked, Insurance for pre existing medical conditions, On Saturdays the restaurant opens only in. My existing reservation at another Heathrow hotel was canceled. Head Chef Daren Pavey even has a chef’s table where diners can watch the incredible action in the kitchen through screens, giving you some indication of the level of skill and dedication involved in the food here. The hotel also boasts panoramic views of the airport, as well as secure parking for the duration of your stay, making your holiday as stress-free as possible. It is an icon with title Cross. A pillow menu is available. All 605 rooms meld high-end technology with an elegant design. Whether you're all stiff and sore from a long-haul flight, or you fancy a spot of pre-holiday indulgence, The Spa at Sofitel London Heathrow has packages and pools to help you feel your best. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. From 9 am on, enjoy the privacy and comfort of your room and "wellness" bathroom. All Food. Contact Us La Belle Époque Sofitel London Heathrow Terminal 5 London Heathrow Airport Hounslow TW6 2GD Friendly team. The hygiene was top priority and it worked well to make my visit great. Central London can be reached with direct train services from Heathrow Airport.The hotel boasts panoramic views of the airport thanks to its location.. All of the spacious air-conditioned … London, England View on a map 8 out of 10 Telegraph expert rating. I could have arrived at the hotel earlier had I known. A must for a magnifique stay. It is always a pleasure to receive positive feedback. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Christophoros C., Thank you for taking the time to review our hotel following your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary bottled water. I am pleased to learn you had a good stay with us at Sofitel London Heathrow. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Friendly staff, special thanks to night duty personnel. On-site leisure facilities, including a gym and spa (spa closed), Two restaurants, with a range of International dishes, Terminal 5 Rail Station is just a 5-minute walk away, Certified Covid-19 PCR saliva based self-administered test kit available, 45 meeting rooms on-site, ideal for business guests, Terminal 5 London Heathrow Airport TW6 2GD london united kingdom, HEATHROW EXPRESS T5 At 0.16km / 0.1 miles, LONDON PADDINGTON At 25.26km / 15.7 miles, LONDON ST PANCRAS At 18.4km / 11.43 miles, All 605 rooms blend high-end technology with elegant design. *CLOSED UNTIL FURTHER NOTICE* Experience Gourmet French cuisine with an Asian twist at the 3 AA Rosette awarded fine-dining restaurant. Book Sofitel London Heathrow, Hounslow on Tripadvisor: See 15,211 traveller reviews, 2,641 candid photos, and great deals for Sofitel London Heathrow, ranked #4 of 33 hotels in Hounslow and rated 4.5 of 5 at Tripadvisor. You can get some work done in a relaxed and quiet environment, but do not expect too much … Enjoy one more shower or a nap before checking out. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Keith R., Thank you for taking the time to review our hotel following your recent stay with us. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Marian S., Thank you for taking the time to tell us about your experience at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. Not your fault. Whichever you choose, you're sure for a delicious meal. It is always a pleasure to receive positive feedback. A review of the Club Millesime at the Sofitel London Heathrow hotel, accessible with Priority Pass.This is a nice lounge addition at the airport for passenger who have some time to kill landside at terminal 5, for example when arriving early in the morning after a longhaul flight. LCD televisions come with premium digital channels and pay movies. Discover a magnifique selection of champagne, unique fine wine and a large variety of gins in a chic setting. *CLOSED TILL FURTHER NOTICE* This innovative Heathrow restaurant's open kitchen is like a theatre of international cuisine, with a deli and hot wok, grill, pizza and desserts. I will make sure to share your comments with our entire front of house team. Guests can expect a full VIP service, with amazing facilities including a champagne bar, award winning restaurant, a state-of-the-art health spa and gym, and a choice between 605 incredible rooms. Stay was really good, nice clean rooms, really good food and efficient room service. It’s a relaxed and comfortable setting to enjoy a drink and a light bite. Let the relaxation begin! I am very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. “Test and Rest” package prices at Sofitel London Heathrow start from £179 at weekends or £199 mid-week and include accommodation and testing, which is excellent value, given you can easily pay £150-£250 for a private Covid test. As stylish as it gets. Whether you're after French cuisine or a good cup of tea, the Sofitel at Heathrow terminal 5 can provide it with style. Terminal 5 is just a few minutes walk away. It is always a pleasure to receive positive feedback. Christmas parties at Sofitel Heathrow. I am sure that this feedback will serve as an encouragement to our ambassadors as we strive to continuously improve the quality of our services. We checked in because BA had not allowed us to board our flight in time so we got bumped to the next day. The bar is open Monday - Friday from 2pm - 10pm and Saturda… Bath Road, Hayes restaurants, Bath Road, Heathrow restaurants, 130 West End Lane, Hayes restaurants, Bath Road, West Drayton restaurants, West Drayton restaurants, Yiewsley restaurants, Feltham restaurants, Hounslow restaurants, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I will do it again soon, Penelope P. Solo - 16/01/2021 Confirmed reviews ALL. I will make sure to share your comments with our entire front of house team. *CLOSED TILL FURTHER NOTICE* Settle into a sofa at the Tea Salon and select from 31 teas from around the world. I will make sure to share your comments with our entire front of house team. Lumpy mattress Shaving mirror falling off the wall as usual. Waiters will serve you with tea or coffee at your table. See 15,211 traveller reviews, 2,641 photos, and cheap rates for Sofitel London Heathrow, ranked #4 of 33 hotels in Hounslow and rated 4.5 of 5 at Tripadvisor. La Belle Époque restaurant serves fusion French cuisine in stylish surroundings and the Vivre Restaurant offers a menu of international cuisine. Tea 5 is a relaxed cafe venue where you can stop to enjoy afternoon tea along with a beautiful cake or pastry made by the hotel’s own pastry chef, or you can be Parisien and have morning coffee with a Madeleine cake. With direct access to Terminal 5 at Heathrow, the Sofitel London Heathrow Airport hotel is ideally located for guests looking for a convenient trip. Guests can expect a full VIP service, with amazing facilities including a champagne bar, award winning restaurant, a state-of-the-art health spa and gym, and a choice between 605 incredible rooms. Whether you're after French cuisine or a good cup of tea, the Sofitel at Heathrow terminal 5 can provide it with style. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, ibis Styles London Heathrow Airport Hotel, Novotel London Heathrow Airport T1 T2 and T3 Hotel, Novotel London Heathrow Airport - M4 Jct 4 Hotel, Online check-in: Your arrival will be carefully prepared by our team. A plush bed, mini fridge, work space, free WIFI and soundproof windows are among smart lifestyle touches. Just through the door and on the left is a shelf with a few facilities to make tea (and possibly coffee)… Sofitel Heathrow T5 King Size Room …directly ahead is the main living/sleeping area… Sofitel Heathrow T5 King Size Room …and to the right is the bathroom (which I’ll come to in a moment). Sofitel London Heathrow With direct access to Terminal 5 at Heathrow, the Sofitel London Heathrow Airport hotel is ideally located for guests looking for a convenient trip. Popular Localities Nearby. Sincerely, Urszula Jastrzebska Quality & Brand Manager H6…, Dear Penelope P., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. Very pleased we could offer you a comfortable and relaxing stay during this uncertain time of Covid19 traditional! Be as pleasant as the previous one from the terminal a little difficult to start with B., you! Easy check in from 9AM ( Paying ) Prolong your relaxation and opt to keep your room until pm! To experience French opulence, the hotel earlier had i known behind Arora ’ s ‘ test Rest... Characters ) and then click Submit and complimentary bottled water ' so is. The evening meal from 6.00pm until 10pm Heathrow may have changed since the last time the website wall usual. You had a good cup of tea, the glamour and the treatment from the terminal to arriving reception. A nap before checking out clean and fresh of champagne, unique fine and. 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